Enough to save does not mean finished speaking
The difference between a valid record and a person choosing to stop.
Getting startedAbout 2 min read
When a form gets ahead of a conversation
Someone describes a situation and what they did. A system may now have enough facts for a saved story. But the person may still want to explain what happened next, or mention a detail that changes how they understand their part.
That distinction matters in My Next Step. Readiness to save is a property of the record. Finishing the account belongs to the person telling it. Confusing the two can make an efficient conversation feel as though it has stopped listening.
Leave room without demanding a result
Sam’s guidance leaves room to ask what happened afterward when that would help. It also avoids requiring an impressive outcome, asking again for a result already given, or prolonging an ordinary account just to fill a template.
If the person says they have finished and the factual minimum is present, saving can proceed. Someone may know exactly what they did without knowing its eventual impact. That can still be an honest, useful account.
Test the stopping points
Try a story with a clear result, one without a known result, and one where the person chooses to stop. Notice whether the tool listens to those differences or keeps steering everyone towards the same closing line.
I want to make space for another sentence when someone needs it, and to respect a full stop when they choose one.